Job Posting ("ROCK STAR community manager")

Daisy il leaving Vos (Six Apart).

We were scared this meant no more commitment to the Vox platform from Six Apart, so I visited their home page to see if there were any job posting.

And..yes, they are hiring. Il will publish here the posting, as the job is really fascinating, and I would respond myself if it was not based in SF (and we just moved to NCE)....

It is really an incredible position, hope that someone great will take it. And - meanwhile - I want to thank Daisy for her support in these years..:

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 Community Manager

Tracking Code

241

Job Description

Six Apart, a leading social media company and the creator of award-winning blogging services Movable Type, TypePad, and Vox, are looking for a rock star Community Manager to provide our customers with an exceptional experience.

The ideal candidate understands and lives social media and the blog phenomenon and is ready to take it to the next level of mainstream adoption.  The Community Manager will be responsible for developing and managing customer engagement and retention programs for Six Apart products, specifically TypePad and Vox.

You are responsible for growing a thriving community through outreach efforts, engaging members through creative campaigns and contests, answering their questions, and using creative tactics to make customers feel welcome in our community. You are comfortable writing blog posts and love the back forth communication on Twitter, Facebook, and commenting on blogs.

Responsibilities

• Develop trusted relationships with the community by being available and responsive to our members
• Creation, planning, and implementation of creative programs, events and contests to engage members
• Ideation, planning and implementation of creative means of bringing new members into the application and building community among members
• Represent Six Apart externally, encouraging members to adopt features and articulate the product mission
• Soliciting and interpreting user feedback and translating into actionable product/feature recommendations
• Create and maintain the editorial strategy for the TypePad and Vox blogs, including identifying and featuring the best bloggers in the community
• Responding to users in product forums and answering questions about features
• Ownership of all public points of contact (profiles, personals, fan pages, blogs, forums)
• Provide tracking and metrics to communicate and validate the Community interaction
• Report on user activity and behavior in a data-driven way 

Required Skills

• Bachelors degree or equivalent experience
• Strong interpersonal skills with a desire to work cross-functionally and in teams
• A passion for solving problems and helping others
• Exceptional verbal and written communication skills – ideally professional writing experience
• Passion for blogging; understanding and respect of bloggers motivations and needs
• An early adopter of social media and social networks
• Enjoys the opportunity and responsibility that comes with being a leader of an influential and passionate community
• Demonstrated ability to provide exceptional customer experience

Company Location

San Francisco (SF)

Job Location

San Francisco, CA, US.

Position Type

Full-Time/Regular